STFax Pro Documentation - Using Voice with STFax Pro

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5.27 Touchtone commands reference

STFax uses a pre-defined set of touchtone commands to control some of the voice operations remotely. In these tables you'll find the commands used:

Remote Access System
# Press this touchtone while STFax is playing the greeting message to enter the remote access system. If you have created more than one voice box, you'll need to enter the number of the box you want to access: just enter 1 digit if you have up to 9 boxes, 2 digits (e.g. 01, 23...) if you have up to 99 boxes and so on...
Then you may need to enter the box password, if previously set.
Once you have entered the system, the following commands will be available.

1 Play the next new message, if any.

2 Play the previous message.

3 Replay the current message.

4 Delete the current message from the voice box.

5 Forward the new faxes to a specified number. After issueing this command, you'll need to enter the number of the fax machine where to forward the new faxes to, followed by the # touchtone (example: 03445467#).
The new faxes you have received, if any, will be forwarded to that number after you hang up.

6 Quit the remote access system.

**Remote Access System**
#	Press this touchtone while STFax is playing the greeting message to enter the remote access system. If you have created more than one voice box, you'll need to enter the number of the box you want to access: just enter 1 digit if you have up to 9 boxes, 2 digits (e.g. 01, 23...) if you have up to 99 boxes and so on... Then you may need to enter the box password, if previously set. Once you have entered the system, the following commands will be available.
1	Play the next new message, if any.
2	Play the previous message.
3	Replay the current message.
4	Delete the current message from the voice box.
5	Forward the new faxes to a specified number. After issueing this command, you'll need to enter the number of the fax machine where to forward the new faxes to, followed by the # touchtone (example: 03445467#). The new faxes you have received, if any, will be forwarded to that number after you hang up.
6	Quit the remote access system.

After Record Menu
When you edit your voice script, you can enable the After Record Menu among the RECORD MSG settings. If it is enabled, users can press the # touchtone after they have recorded a message to enter this menu:

1 Replay the message they have recorded

2 Re-record the message

Hang Up Confirm the message.

Choose Box command
When an user is prompted to choose a voice box via this command and he enters an illegal value, he can press the 0 touchtone to try again, or he should hang up.

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1	Replay the message they have recorded
2	Re-record the message
Hang Up	Confirm the message.